LongevityX
Legal

Terms of Use

These terms govern your use of the LongevityX website and services. By using this website you agree to them. Please read them alongside our Privacy Policy and Regulatory information.

Last updated: 17 June 2026

About our service

LongevityX Pty Ltd operates a telehealth service that connects patients with independent, AHPRA-registered Australian practitioners. We provide the platform and coordinate care; the clinical relationship is between you and your treating practitioner.

This website is not medical advice

The information on this website is general in nature and is not medical advice, diagnosis or treatment. It is not a substitute for a consultation with a qualified health practitioner. Always seek the advice of your practitioner with any questions about a medical condition, and never disregard professional advice because of something you have read here. If you are experiencing a medical emergency, call 000.

Eligibility and the eligibility check

Our services are available to adults in Australia aged 18 and over. The online eligibility check is an information-gathering tool only. It is not a diagnosis and does not guarantee that you are eligible for any consultation, program or treatment. Eligibility and any treatment are determined solely by your treating practitioner following a private consultation, and treatment is not suitable for everyone.

No advertising of prescription treatments

We do not advertise, name or supply prescription-only medicines through this website. Any treatment is prescribed at the discretion of your treating practitioner and dispensed by a pharmacy. See our Regulatory information for more detail.

Your responsibilities

  • Provide accurate, complete and current information about yourself and your health to your practitioner;
  • Use the website and services only for lawful purposes; and
  • Keep any account or portal credentials secure and confidential.

Intellectual property

The content, branding and design of this website are owned by or licensed to LongevityX and are protected by law. You may not copy, reproduce or republish them without our permission.

Liability

To the maximum extent permitted by law, and subject to any rights you have under the Australian Consumer Law that cannot be excluded, we are not liable for any loss or damage arising from your use of this website or reliance on its general information. Nothing in these terms excludes any guarantee, right or remedy that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state. We may update these terms from time to time; the current version is always available on this page.